Zillionaire India DOES NOT ACCEPT RETURNS OR ISSUE REFUNDS FOR ANY REASON, however we do allow exchange within 7 days of the delivery date. In the event you are dissatisfied with your item for any reason, we will allow you to exchange your item for an item of equal or greater value. Jewellery items can be exchanged for jewellery only. Please contact us by phone or by email at contact@zillionaireindia.com and we will provide you with instructions on completing your exchange.